Your personal information is our most important asset. Here's a transparent look at how milvet collects, uses, and protects your data.
Milvet.bet ("milvet", "we", "us") treats your privacy as a top priority. This Privacy Policy ("Policy") explains how we collect and handle the personal information of users on our website and mobile application ("Platform").
By registering on milvet or using the Platform, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact us.
We believe transparency is the foundation of trust. That's why this privacy policy lays everything out clearly — no hidden information. We explain exactly what data we collect, why we collect it, where it's stored, who it's shared with, and what rights you have.
This Policy is designed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We never sell your information to third parties.
Milvet only collects information that is genuinely necessary to operate our services. We do not collect excessive or unnecessary data.
Full name, date of birth, national ID number, email address, and phone number.
Current address, city, district, and postal code — required for KYC verification.
Mobile banking numbers (Mobile Pay/Nagad/Rocket), transaction history, and payment method details.
IP address, browser type, operating system, device ID, and session information.
Game history, bet amounts, win/loss records, and bonus usage details.
Information on support conversations, complaints, and feedback.
Milvet uses your data only for specific, lawful purposes. The table below outlines each purpose and its legal basis.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, Login & Profile Management | Contractual Obligation |
| KYC Verification | Identity & age verification | Legal Obligations |
| Payment Processing | Processing deposits & withdrawals | Contractual Obligation |
| Fraud prevention | Detecting suspicious activity | Legitimate Interest |
| Customer service | Handling Complaints & Support | Contractual Obligation |
| Marketing | Sending promotional offers (if opted in) | Compliance |
| AML monitoring | Anti-money laundering monitoring | Legal Obligations |
milvet never sells your data to advertisers or data brokers. Our marketing communications are only sent with your explicit consent.
Milvet may share limited data with third parties in certain circumstances. In each case, we share only the minimum information necessary.
All our third-party partners are contractually bound to comply with international data protection standards. Any partner found in breach of these standards will be immediately terminated.
Milvet uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens & core functionality | Deleted at end of session |
| Functional cookies | Language preferences, theme settings & personalization | 1 Year |
| Analytics Cookies | Traffic analysis & understanding user behavior | 2 years |
| Security cookies | Fraud detection & account security | 30 Days |
You can disable non-essential cookies through your browser settings. However, doing so may limit access to certain features on the platform.
Milvet uses industry-leading technology and practices to protect your data. Our security infrastructure operates across multiple layers.
If you notice any security vulnerability or suspicious activity, report it immediately to support@milvet.bet. We treat all security reports with the highest priority.
Milvet does not retain your data longer than necessary. Specific retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Up to 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC Documents | Up to 5 years after account closure | AML compliance |
| Gaming History | 3 years | Dispute Resolution |
| Support conversations | 2 years | Service Improvement |
| Marketing Preferences | Until consent is withdrawn | Consent-Based |
Once the retention period expires, data is securely deleted or irreversibly anonymized.
As a milvet user, you have several important rights over your personal data. We respect these rights and act on them as promptly as possible.
To exercise any of the rights listed above support@milvet.bet. We are required to respond within 30 days.
Milvet is strictly prohibited for anyone under 18. We do not knowingly collect or store personal information from minors.
If you suspect that a minor is using milvet, please contact us immediately. We maintain a strict zero-tolerance policy on this matter.
As an international platform, milvet may store or process your data on servers located in different countries. In every case, we ensure that the destination country provides an adequate level of data protection.
Milvet may update this Privacy Policy from time to time. We'll notify you in advance of any significant changes.
Continued use of the Platform after any changes will be considered your acceptance of the updated Policy.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated team.
Support@milvet.bet
Privacy requests will receive a response within 30 days.
24/7 support is available. Expect an immediate response to general inquiries.
Our response timeframes for all privacy requests: standard requests — 7 business days; complex requests — 30 days.
Milvet doesn't just say your data matters — we prove it through action.
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