Data protection

Milvet's Privacy Policy

Your personal information is our most important asset. Here's a transparent look at how milvet collects, uses, and protects your data.

Last updated: January 1, 2026
256-bit SSL Encryption
0 Your Data Is Never Sold
24/7 Security Monitoring
GDPR Compatible

1Introduction

Milvet.bet ("milvet", "we", "us") treats your privacy as a top priority. This Privacy Policy ("Policy") explains how we collect and handle the personal information of users on our website and mobile application ("Platform").

By registering on milvet or using the Platform, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact us.

We believe transparency is the foundation of trust. That's why this privacy policy lays everything out clearly — no hidden information. We explain exactly what data we collect, why we collect it, where it's stored, who it's shared with, and what rights you have.

This Policy is designed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We never sell your information to third parties.

2What Data We Collect

Milvet only collects information that is genuinely necessary to operate our services. We do not collect excessive or unnecessary data.

Identity Information

Full name, date of birth, national ID number, email address, and phone number.

Address information

Current address, city, district, and postal code — required for KYC verification.

Financial information

Mobile banking numbers (Mobile Pay/Nagad/Rocket), transaction history, and payment method details.

Device & browser information

IP address, browser type, operating system, device ID, and session information.

Gaming activity

Game history, bet amounts, win/loss records, and bonus usage details.

Contact Information

Information on support conversations, complaints, and feedback.

Data collection methods

  • Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatically: Through cookies and tracking technologies while you use the platform.
  • From Third Parties: From payment providers or identity verification services.

3How We Use Your Data

Milvet uses your data only for specific, lawful purposes. The table below outlines each purpose and its legal basis.

Purpose Description Legal Basis
Account Management Registration, Login & Profile Management Contractual Obligation
KYC Verification Identity & age verification Legal Obligations
Payment Processing Processing deposits & withdrawals Contractual Obligation
Fraud prevention Detecting suspicious activity Legitimate Interest
Customer service Handling Complaints & Support Contractual Obligation
Marketing Sending promotional offers (if opted in) Compliance
AML monitoring Anti-money laundering monitoring Legal Obligations

milvet never sells your data to advertisers or data brokers. Our marketing communications are only sent with your explicit consent.

4Data Sharing Policy

Milvet may share limited data with third parties in certain circumstances. In each case, we share only the minimum information necessary.

Who We May Share Your Data With

  • Payment Providers: For processing transactions with approved payment gateways, including Mobile Pay, Nagad, and Rocket.
  • KYC Service Providers: With authorized third parties for identity verification purposes.
  • Game Software Providers: Information required to ensure fair gameplay.
  • Law enforcement: When required by court order or legal obligation.
  • Licensing authority: Specific data upon request from regulatory authorities.

All our third-party partners are contractually bound to comply with international data protection standards. Any partner found in breach of these standards will be immediately terminated.

5Cookies Policy

Milvet uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens & core functionality Deleted at end of session
Functional cookies Language preferences, theme settings & personalization 1 Year
Analytics Cookies Traffic analysis & understanding user behavior 2 years
Security cookies Fraud detection & account security 30 Days

You can disable non-essential cookies through your browser settings. However, doing so may limit access to certain features on the platform.

6Data security measures

Milvet uses industry-leading technology and practices to protect your data. Our security infrastructure operates across multiple layers.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
  • Two-factor authentication (2FA): An additional layer of security for accessing your account.
  • 24/7 security monitoring: Real-time detection of unusual activity.
  • Regular security audits: Periodic audits conducted by independent third parties.
  • Restricted Access Controls: Only authorized personnel can access specific data.
  • Data Backup: Regular encrypted backups stored in secure locations.

If you notice any security vulnerability or suspicious activity, report it immediately to support@milvet.bet. We treat all security reports with the highest priority.

7Data retention period

Milvet does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

Data Type Retention Period Reason
Account information Up to 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial regulatory requirements
KYC Documents Up to 5 years after account closure AML compliance
Gaming History 3 years Dispute Resolution
Support conversations 2 years Service Improvement
Marketing Preferences Until consent is withdrawn Consent-Based

Once the retention period expires, data is securely deleted or irreversibly anonymized.

8Your Rights

As a milvet user, you have several important rights over your personal data. We respect these rights and act on them as promptly as possible.

As a milvet user, you can request a copy of all the data we hold about you at any time. We'll provide a complete copy within 30 days of your request.

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your profile settings, or you can contact our support team.

In certain circumstances, you may request that your data be deleted. However, some information may need to be retained for a specified period due to legal obligations.

You can request that the use of your data be restricted for specific purposes — for example, opting out of marketing communications.

You can request your data in a standard, machine-readable format. This data can be transferred to another platform of your choice.

In certain circumstances, you may object to the processing of your data, particularly when it is used for marketing purposes.

To exercise any of the rights listed above support@milvet.bet. We are required to respond within 30 days.

9Minor protection

Milvet is strictly prohibited for anyone under 18. We do not knowingly collect or store personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Date of birth and government-issued ID are used during the KYC process to verify age.
  • If we discover that a minor has created an account, that account and all associated data will be deleted immediately.
  • Parents or guardians can report concerns about a minor's account by emailing support@milvet.bet.

If you suspect that a minor is using milvet, please contact us immediately. We maintain a strict zero-tolerance policy on this matter.

10International Data Transfers

As an international platform, milvet may store or process your data on servers located in different countries. In every case, we ensure that the destination country provides an adequate level of data protection.

  • EU Standard Contractual Clauses (SCCs) apply to all international data transfers.
  • All international partners are required to comply with milvet's privacy standards.
  • End-to-end encryption is always applied during data transmission.

11Policy change notifications

Milvet may update this Privacy Policy from time to time. We'll notify you in advance of any significant changes.

  • Minor Changes: We will notify you by updating the "Last Updated" date at the top of the page.
  • Major changes: A notice will be sent to your registered email at least 30 days before any changes take effect.
  • Your responsibilities: Check this page regularly to stay up to date with the latest version of our policy.

Continued use of the Platform after any changes will be considered your acceptance of the updated Policy.

12Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated team.

Email

Support@milvet.bet
Privacy requests will receive a response within 30 days.

Live chat

24/7 support is available. Expect an immediate response to general inquiries.

Our response timeframes for all privacy requests: standard requests — 7 business days; complex requests — 30 days.

Why Trust milvet

Your privacy is our priority

Milvet doesn't just say your data matters — we prove it through action.

Military-Grade Encryption
Every piece of your data is protected with AES-256 encryption — the same technology used by the world's leading banks and government agencies. At milvet, your information is always secure.
Your Data Is Never Sold — Period
milvet does not sell your data to advertisers, data brokers, or any third parties. Your personal information is used solely to provide our services.
You're in Control
You have the full right to view, edit, delete, or download your data. Most changes can be made directly from your milvet profile settings.
Compliance with International Standards
milvet fully complies with GDPR and international data protection standards. Independent third parties regularly audit our systems to verify ongoing compliance.
Minimal retention policy
We don't hold your data longer than necessary. Each type of information has a defined retention period — once it expires, it's automatically and securely deleted.
Easy to Reach, Quick to Respond
Our dedicated team is ready to help with any privacy-related questions. Reach us by email or live chat — we respond quickly and clearly.
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